If you've already registered, sign in. If you're responsible for return shipping costs and used an eBay label, we'll deduct the cost of the label from your refund. If you bought an item on eBay as a guest, you can still request a return or report that an item hasn't arrived, and the seller should help resolve your issue. If you're not able to resolve things with the seller, you can ask us to help. This article was co-authored by wikiHow Staff. If you can't find your guest order confirmation email in your inbox, select the button below and we'll send you a link to your order details. Murphy bed used Apr 24, 2023 The Murphy bed kit we used came with an Is it normal Find the email with the subject line starting Order Confirmed. meaning I cannot print to my label printer. References. Most sellers on eBay offer returns, and whatever your reason, doing it is easy. Offer you a replacement or an exchange Some sellers may offer the option of returning an item for a replacement or exchange instead of a refund. The condition of the returned item is important, so repack it carefully. When the seller uploads tracking information, you can follow your package online all the way to your delivery address. If you want to bid on an auction or send a Best Offer to a seller, youll need an eBay account, You pay for the item using PayPal, credit card, debit card, Apple Pay, or Google Pay. new with tags | eBay Donna Ricco Cocktail Dress, ruffled hem navy size small. You won't be able to re-open the request once it's closed. The subject line starts with "Order Confirmed". For those rare cases when they dont go that way, the. Refunds go back to your original payment method and are typically available within 3-5 business days. Many eBay sellers accept returns if you've changed your mind. If you disagree with our resolution after we've stepped in, you can ask us to take another look. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. Oh, Ship! When an item doesn't arrive or you need to return something: Open a request to let the seller know that your item hasn't arrived, or that you want to return it. Most sellers refund as soon as they get the item back. No one can fix this. Returns & Refunds | eBay eBay offers payment by credit and debit cards for most listings. They can then relist the item and you can buy it again with the correct address. 'Accepted at Origin Facility'. Accept your return request and offer a full refund You'll return the item in the same condition in which it was received, and the seller will then issue a full refund, including the original postage cost. Heres how to track your order as a guest: Youll see a delivery status bar with a delivery company, tracking number, and the items current location. Find out more about signing up for an eBay account. If you've changed your mind about an item, check the listing for full details of the seller's return policy. Peer to Peer Limitless Support. If you like, you can add a message for the seller and add up to 10 photos. See the Abusive buyer policy for more examples of activity that we don't allow. Some sellers offer free returns and some don't. Who pays the cost of return shipping depends on the sellers return policy and the reason for the return. You can add a message to the seller and also upload up to 10 photos showing the item's condition. Read our article about managing refunds and return requests. If you've changed your mind and no longer want to return your item, it's easy to cancel your request.
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