Hi, Ira. Season doesnt affect results. I was pleased to find that the Combined Paternity Index and Probability of Paternity were in a slightly larger font than the rest of the results, making it easy to see straight away. I have never heard of one being wrong. Hi, Crystal. Hi, Stefanae. I have attempted to login to my account with the user name (email address) and password that I created, but get an error message-Login not found. Hi, I dont trust my result of the parternity Test, because reading on your site i found how DNA test can be contaminated, my wife and I have been so worried about the result we had, we believe so much that the is something wrong with the test and we want to oder another test . Me and my husband mailed our test of him and a child that could be his to yall on Aug 25th how long does it take to get to you from the Dallas Txarea? One of test done at lab 1 and the other one at lab 2 had the exact same markers tested however the other one from lab 1 had the same markers and an additional test called the ancestry test done, do you know why they would be different? Please call us at 888-404-4363 during business hours to discuss options with one of our experts. Your email address will not be published. Hi, Sharolee. Is it possible that I send my sample in a pay the lab fee at a later time ? Really, the answer is no. N he swabbed his cheek n for some reason round the inside of his lip too. Also, remember that looks are never a determinant of paternity: only DNA can tell for sure. If test results from two accredited labs are different, chances are its one of two scenarios: In either case, a witnessed collection (legal DNA test) is your solution. Although the website had made clear that the brand was now a part of HomeDNA, at this point, I wasnt aware that both brands were owned by DDC. Hope this helps! Why would collection dates be different for the alleged father and child? If you still need assistance, please call us at 800-344-9583 (M-F, 8:30 am to 5:30 pm Eastern). 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern). Another two days later, I received an email (again from DDC, with no mention of Identigene) informing me that my results were ready. Youll need to contact us directly at 888-404-4363 and they can help you get a new form. Such crap you sell these tests as being factual. Hi, Walter. I chose the free option and went through to the payment page. For more information about international testing, call us at 1-888-404-GENE, Monday-Friday 9AM-6PM ET. Back to our scenario. A direct lab test. Identigene Paternity Testing Reviews - DNA Testing Choice I see youve contacted our Client Support Team about your case, which is great. Why do you ask for name and date of birth if you do not put it on test results for piece of mind test. When a test is done separately, each person must be careful to avoid mistakes (or tampering) with the DNA sample collection swabs. What can I do to get the results? Our processes are so precise that if there had been any problems with the quality of the samples, the lab would have caught it and requested new samples from you. A case number is assigned once payment is made in full. I sent in the samples on Thursday but I didnt know they had to be dry before putting in the envelope. Identigene review by a DNA Testing Choice user2018-07-06, Legal: One father-One child Paternity Testing. If you were issued results for the first test, then thats an indication that enough DNA was able to be extracted for testing, despite the smoking, brushing teeth, and eating beforehand. I also paid online. I was also not sure what the Combined Paternity Index was and struggled to take any meaning from the table. Because we are a business, it may have gone to your spam folder. How is this is possible? That being said, each test is run twice by independent teams to ensure correct results for the samples we are given. Thanks. Your company has not responded. I changed them names on one test but paid with the same credit card so the representative was still able to see all my test..so then I changed names again and paid with money order. I have tested last year and the results read 0.00% possibility of paternity. 2. As mentioned in the instructions, if customers want their samples to reach us faster and dont mind paying for postage, theyre always welcome to send the envelope priority mail or via FedEx. I would have him take one and shove it in his face. Hi, Chase! Human error and other factors can cause the results to be wrong. Next, IDENTIGENElaboratory technicians prepare the extracted DNA for amplification by checking plates and samples and pipetting. Pay the hundreds of dollars and go to a real lab! If there had been any question about the conclusiveness of your testing, it would have been noted on the report. The prepaid envelope is included in the kit for our customers convenience, however, many customers choose instead to send in their samples using 1st class mail or a courier like FedEx so that they get here faster. Before clicking to complete the order, I checked through the terms and conditions to ensure there wasnt anything that concerned me. If you would like to confirm that it is applied to your case, mailing usually takes between 5-10 business days to arrive to us if you use the business reply envelope included. Good Morning, If a results report is posted, then the samples were OK for testing. Im sorry, but I dont understand your question. I have been on hold on the phone with yall for 3 hours and have not spoken to a single person yet. My bf and I received negative results. Is it possible he submitted someone elses DNA as his own? Hi. Its also important that all parties mail the samples together, so theres no chance for tampering. Hi, Melody. So it wont affect your results. Hi, Brian! Youre correct that the phone system recognizes numbers that have called before and pulls up all cases associated with that number. AncestryDNA quotes that their tests are 99.6% accurate. We look forward to hearing from you. It started with Thank you for choosing DDC to perform your DNA test. (which I didnt think I had) and made no mention of Identigene. Contact us directly at 888-404-4363 (M-F, 9 AM to 5:30 PM Eastern) and one of our Client Support representatives will be happy to help you. If you used the postage-paid envelope included in the kit, it can take 5-10 business days to reach us. Has anyone heard of the Identigene test being wrong? If you used the postage-paid envelope in the kit, please allow up to 10 business days for delivery; but it will most likely be sooner. However, certain aspects of the communication were confusing and putting the wet swabs directly into paper envelopes made me worry that there could be cross-contamination of the samples. Paternity tests - How do they work and how accurate are they? See our DNA Testing laboratory accreditations. I was surprised to see that it was only $24.99, which was much cheaper than other paternity tests Id seen. Just seeing will not sending in the order form delay the process?
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