", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. I was gentle but honest with him about how others perceived him and his impact on the other employees. Perhaps you have a keen eye for detail. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. I would provide quality care by being proactive to their needs and responsive to their requests while also involving their caregivers or loved ones in their care plan. In this role, I would utilize a couple of different techniques to help me manage the day-to-day stress of the job. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. There is a balance between allowing normal emotion and allowing it to impact your work. Furthermore, I consider my coworkers in other departments as part of my customer base because my work can often have an impact on their work. Kaiser Permanente to Acquire Geisinger - The New York Times ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. You must create your own answers, and be prepared for any interview question in any interview. ", "I have often been complimented on my relationship-building skills. Well done! Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. I know that Kaiser Permanente values quality and compassionate care for all, and I think my personality and values would align well with the organization. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. He ended up requesting and receiving a transfer. After you successfully complete the assessment test, a I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. These go above and beyond what it means to provide compassionate care. I'm personable and outgoing and find it easy to strike up conversations with almost anyone I meet. I even talk about what they are going through. I used the facts and not emotions to explain the reason for his delay. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. Learn more. Kaiser Permanente Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. ", "The people on the frontlines of a business are vital to the success of any organization. Very good answer! Kaiser Permanente Assessment & Hiring Process (2023 Mental Health Assessment | Kaiser Permanente "I'm a very easy-going person, so I do well both working in an individual setting as well as in a group setting. Stay calm and just be yourself during the Answer dates might appear two to three weeks before they were published. Nice! Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. My weakness is taking on too much and not delegating. I took these methods and incorporated them into our setting. Planes de salud de Kaiser Permanente en el pas: Kaiser Foundation Health Plan, Inc., en el Norte y Sur de California y Hawi Kaiser I went to the volunteer director and expressed my gratitude for being able to support such an organization, but constructively shared my feedback that if we could improve communication and set clear expectations on roles and responsibilities, I felt like we would accomplish more and have a better chance of reaching our goal. "In my last volunteer role, I supported a fundraiser for the women's shelter. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. Do you tend to take on a formal leadership role or tend to lead by example in more of a supportive position? This is important to me because I know it takes many people, from receptionists to providers, to care for patients and ensure they have a positive patient experience. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. Kaiser Permanente Strong communication skills are required to be an active leader. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. ", "I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races.