So I called Princess and got no help just a response to wait for an email. 4,411 posts. eZAir: Service Information - Princess Cruises I need answers - we leave in 9 days!!! Air2Sea / Flights by Celebrity vs Princess EZAir -- It's not even a Contact Us: Princess Cruises Business Incorporated: 4/7/1959. Restricted. Sometimes we'll book two days before if there's a chance of experiencing jet lag. EZ Air Phone Number - Princess Cruises - Cruise Critic Community I imagine they have access to that kind of info. Not that unusual especially now. It definitely has not been ticketed and I will probably try one more time to contact them before I turn it over to our TA to resolve. 3,000+ Club. Announcing Our 2023 Cruisers' Choice Award Winners! Two of them were minor but the last had me leaving FLL about the same time the shipped docked. They were of absolutely no help. Princess EZair (For North America Only) On select voyages Princess EZair will be the only way to book cruiseline air. Air Canada has changed one of the flight times 3 times. If your flight is cancelled or you have a last minute emergency,how would you get through to them? We booked EZair as we got in on the free gratuities and free air deal. Air Transportation: Same Day Late Arrival Protection. It's called In Route Assistance. #3. Lesson learned - you gotta really push back! Princess Cruises: FAQ: Keeping in Touch On Board Your Cruise I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. Access Your Booking Without Registering Access your cruise without logging on Required First Name Last Name * Date of Birth Booking Number Manage Booking Already Registered? more often than not you can get a correct answer to your question from any kindergartner rather than a Princess employee who answers the phone! Does anyone know the number for EZ Air that you call if you have any problems? Im not one to wait around so I used the confirmation number to look up our flights on Delta. Powered by Invision Community. Airlines are cancelling flights like never before. No fee until 45 days prior to departure. Princess has no control over seat assignments, and any changes are at the discretion of the airline. Mark Inappropriate. 1k. They will put you on hold while they call the EZ Air folks. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Fees apply within 45 days. October 10, 2009. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. You may call us toll-free at 800-545-0008. That being saidI wish there was a better way to get hold of the EZAir people. Their price is lower than the airlines,that's why I am asking. EZ Air not so easy. - Princess Cruises - Cruise Critic Community Our nice, easy 1:00 pm same day flight eventually morphed into a 3-stop nightmare. Air payment is due on the date of the final cruise payment not at the time of air booking. I just talked to Princess & verified those numbers. Well my thanks to my wife absolutely refusing to be shuffled aside by Princess and assertively insisting in speaking with someone who could address the situation finally got through to someone in their actual air booking department. CruiseHealth FAQ. I have Air Canada booked through EzAir for August. They are both correct. EZair --- a warning - Princess Cruises - Cruise Critic Community Air Travel - Princess Cruises And sure enough the times have changed and we are now scheduled to arrive 3 hours after the ship leaves!!! If you leave next Monday then your flight should be ticketed. I've read all the horror stories, but out flight is only 1-1/2 hours. Customer Service Email - Princess Cruises - Cruise Critic Community Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. They are both correct. Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Plus, you'll find a host of other exciting benefits: Posted July 10, 2013. This past Monday I finally got the notice, almost two months after the change was made by United. To learn more, contact us or see your Travel Advisor. Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm.