Q:My tracking says this was delivered yesterday, signed by driver release, but i did not receive it. Do you have sketchy neighbors? Depending on your location and how accessible it is from the UPS, this issue may come up once in a while. Use our virtual assistant, or find the customer service route best suited for you. and our .noScriptNotDisplayExpander { display : none; } ENTER NOW! Clear editor. I deliver mostly rural stuff where customers prefer pkgs left in boxes, totes, etc. These are located in warehouse centers, where mail carriers frequently deliver mail. [/quote] The protocol is to leave the package out of sight and out of weather. [quote name='Noyes26' timestamp='1365302816' post='6776991'] Tracking history for I was downstairs the entire time as well during 2:57pm, the supposed "delivery" time yet the package has yet to turn up. I saw a UPS truck pull up across the road earlier today at 14:00, I saw the driver get out and then a few minutes later she got back in- and then drove off. It could still be on the truck and might only realize it after the day is done. All Rights Reserved. I had one of my packages marked as delivered yesterday at "other". Copyright 1996-2023 AR15.COM LLC. Not offending me at all. If the package was redirected to a UPS Access Point, youd be able to go pick it up there. Try it free. Something went wrong while submitting the form. I was downstairs the entire time as well during 2:57pm, the supposed "delivery" time yet the package has yet to turn up. Driver won't say where they left it. It saves them some time during delivery. Take your truck down their driveway and their unleashed dog comes out and almost attacks you because they are protecting their yard. .noScriptDisplayLongText { display : block; } What's the next step? Well, yesterday, this did not happen. An apartment, try the main office. No hidden fees. To prevent your package from being returned or to make alternate delivery arrangements, track your package. UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. If your packages status shows a missing delivery, your first step is to contact the shipper. I understand he does this so that no one sees them on my porch but did not make me happy the day I found a soaking wet box. Amazon.com: Customer Questions & Answers Do you have sketchy neighbors? It's supposed to be out of weather and out of site. Ping G400 Max UST Proforce V2 Access mail & packages online 24/7. AR15.Com reserves the right to overwrite or replace any affiliate, commercial, or monetizable links, posted by users, with our own. Doing it day in and day out, mistakes are gonna happen. Performance is just as advertised. If the address on the ID doesn't match the address on the package, please bring proof of residency that matches the address on the package, e.g. Also, its really important to realize that *lost* versus *stolen* packages are treated differently. Especially if you live in a more rural area or at a residence where the entrance is not all that clear, then it is possible for the UPS driver to get confused and misplace the item he/she is delivering. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Kinda sucks, because my area has some top notch folks, but I can't really do anything for them except bring packages down to the street when I'm home (saving them a trip up to the porch). Read the top 10 secrets to business success that we have learned through our journey of starting and growing US Global Mail. Bush? I'll make Amazon refund it if I don't get it. Ups says delivered, left at: other - released. My UPS driver hides my boxes behind a boosh next to my porch. Even if package theft isnt the fault of the shipper or carrier, its all too easy for the recipient to direct their understandable frustration in that direction. A video can be up to 1 GB, We encountered a problem while trying to upload. "The worker was attempting to reverse and park the UPS truck when a driver in a white Mercedes began honking the car horn objecting to the truck preventing traffic from going forward," the release . Hopefully he will deliver Monday. What this requires, is that you disclose your relationship to the package. Tracking history for all these lost packages show that, see less Keep on reading and I hope by the end of going through all the possible reasons of why your package was not arrived (and what to do in each case,) you will be able to have some tangible next steps. I'm always supper nice to the mail man the UPS guy. Is this a cause for concern, and what action should I take next? Luckily the person who received it just wrote "RTS" and sent it back to the seller instead of keeping it. But I live in the middle of nowhere. Knock on wood. Wait 24 hours AFTER the delivery window. United Parcel Service of America, Inc. All rights reserved. Mostly at Christmas time but it is always possible. The package release code is a 4-6 digit numerical code that is provided by the shipper and is different from the tracking number. Plus, even if it turns out to be the drivers fault, that doesn't mean it's the normal guy for that route. View the details of your claim, make any updates requested and make sure to send your changes. If the UPS did in fact lose your package, as mentioned earlier, they will do everything possible to try and retrieve it. We have set delivery points we can select in our boards such as front/side/rear door, garage, etc. Once your claim (including all your supporting documentation has been filled,) it will take an average of 10 days. I had that show up on one of my packages once, except for the "released" part. In some cases, they might even be able to reach out to the driver directly, in order to confirm whether there was a delivery made or not. A final perk is the ability to ship mail/packages to your location with up to 80% discounted retail shipping rates. My UPS driver hides my boxes behind a boosh next to my porch. Ill take out of weather first please. UPS REQUIRES receiver's signature unless shipper specifies other wise. 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