It offends real dentists, along with their staff & patients everywhere. My 2 top center teeth don't even line up with my bottom center teeth. i tried to ask a couple of questions and her reply was short, uncaring and un professional. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. I had multiple conditions that had ravaged my teeth. They checked my insurance and said it was covered. The rep confirmed that I owed about $40 which is what I paid. I was not told that I had to pay for those items out of pocket. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation. I have seen other issues about this. I also got a 140.00 toothbrush handed to me, not asked and billed forI took back and explained he knewmy situation of no money and you hand me this without even asking? They said that they were waiting on the insurance to settle the bill, and that we would receive a bill til they did. My experience here has been wonderful. This has nothing to do with bank robbery, and is only equated to it by no-nothing CEO zombies, who think they know something about a profession, when (really) they are clueless. Together, we're making dentistry better, allowing more people to access dental care that works with their lives. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. I did expect the cheap dentures to fit and be comfortable so I could use them. I had a tooth extraction and then had lower dentures made. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. They also sent a letter to the BBB saying that they billed the wrong insurance back in Feb, and wasn't notified until April about it. a lower denture that fixs. A final response letter was mailed to the patient on 10/17//22. Please advise to: Aspen Dental | Find a Dentist | 1000+ Offices Across US This will surely increase the credibility of your complaint. Even when you are sending a check back to a patient who has requested an over payment. They are the ones most-qualified for leadership, because they have seen & done it all, from all sides. I started out with Dr. Williams, who at the time was very professional and transparent. I am writing to you in hopes of resolving the absolutely absurd teeth cleaning bill that your office charged me for. Talk about being held up! BBB Business Profiles are subject to change at any time. The hygi, Everyone at the Utica Aspen Dental office is very friendly and nice. Within a week, I had my refund. I am requesting my full refund for unused serviced, I went to spend dental in Abingdon md for a free exam the work invoice came up to $1600 I supplied my dental insurance with net life back on 10/15/21.. the 2nd week of December 15 2021 I received a phone 8am asking to give my social security number because Tamara couldn't process with my insurance without it. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They said my financial responsibility would be $5,765.07. The dentist made me feel worse about myself then I already did. This complaint was posted by a verified customer. Aspen Dental | Complaints | Better Business Bureau Profile Denture(s) must be returned within 90 days after refund request date. maybe a break in price for putting my teeth back in or free. His parents and paternal grandmother and I, We drove all the way from Utica filled out paperwork waited one hour to be told that eight other patients were ahead of us. I resched to Mon Oct 3, 2022 at 8a. On Sept 20, 2022 I had a core build up in prep for a crown at the ****, ***** location and was charged and paid $610.00 (495 for crown, 85 core build up and 30 for 3 office visits). maybe a break in price for putting my teeth back in or free. Aspen Dental | Complaints | Better Business Bureau Profile this confrontation occurred on or about 4/26/23. Thousands of practices have vanished, leaving a huge pool of available labor (young & old) for corporate to exploit. So I let them do it, and paid cash for my part, the insurance company is Aetna. Can you believe they have an extended cut of this? Two Had teeth extracted Sept. 4, 2020. Per our conversation with the **** insurance representative, please remove the $95 charge from my account. Its about listening to the patient and meeting their most-pressing needs first. Dont think so? She is good at explaining the condition of my teeth at the same time the options that is available for me. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in New Hartford, NY is open for all appointment types. ?At CNY Dental Arts, we believe that one very important gateway to establishing an instant, positive connection to another hum, For most people, Downtown Dental Syracuse is the only dental office you and your family will ever need, located in the heart of Downtown Syracuse in the historic University building we have been provi. International Association of Better Business Bureaus. They just unleash collections like starving dogs. The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. After talking to my insurance, they said that they never received a claim in June, and had never asked for xrays from Aspen. We paid the bill in full, and scheduled the appointments. If you can't be honest about your mistakes, then you don't get my business. Pain has a way of making people see things differently, and it changes priorities. She is an angel. As a consumer I really dont need to see this, and I was only made aware when I read ADA News lame response to all this [2]. Keep in mind: when you choose Aspen Dental for your dentures, you have the peace of mind in knowing that we'll go above and beyond to make sure your experience is great. Aspen Dental's refund policy is designed to provide patients with the confidence that they will receive high-quality dental care services without any financial risk. Also, the economic crash of 2008 was a huge boost to corporate dental. 10/31/2022. I will not pay the $95 over charge, its not my responsibility. Huh huh huh? Also, I was able to login to GEHA website and see my claim and what was paid by them. As much as they say they want you to have a healthy mouth, it was very much not evident today as my only options were to wait 2 or more hours because they were short staffed and didn't want to admit that they changed my appt without confirming it with me or to get rescheduled but of course they cant get me in until a week and a half because they are short staffed. Aspen Dental | Complaints | Better Business Bureau Profile I've had both a wisdom tooth removal and a root canal performed at East Side, and both were extremely pleasant experiences with NO PAIN at all. Claim it and get a lot of features. The staff is wonderful and friendly, and both Dr. Konys, WOW, What a terrific dentist. My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all.
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