Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Certifications & Licenses: Certifications prove your skills and qualifications to current and potential employers. Apple Technical Specialist Salary & Outlook, Apple Technical Specialist Job Requirements, Apple Technical Specialist Work Environment, How to Become an Apple Technical Specialist, Apple Technical Specialist Interview Questions and Answers. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Learn more (Opens in a new window) . See if you qualify! Please enable Cookies and reload the page. Looking out for all. The employment of computer hardware specialists is expected to grow at an average rate over the next decade. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Sharing what you love directly with others is how you connect with the world. You maintain composure and customer focus while troubleshooting and solving issues. At [CompanyX], we rely on our Apple Specialist to be the expert on all things Apple from hardware to software to accessories. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Caso continue recebendo esta mensagem, Si continas viendo este mensaje, Many aspiring Apple specialists choose to pursue a degree in computer science or a related field. Or you could make that all possible with work in training, communications, or leadership. You reassure customers when delivering product diagnoses and potential solutions. ein Mensch und keine Maschine sind. This knowledge can help you answer questions and provide solutions to customer concerns. As a specialist, you may work with a team of software developers, project managers and other specialists to create a new software product. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. You reassure customers when delivering product diagnoses and potential solutions. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. Product specialists interface with project managers and clients to determine a product's future direction. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Related: Apple Specialist Interview Questions and Answers. an. US-Expert - Careers at Apple This training is usually part of the onboarding process and may last for a few weeks. Come to us in your pursuit of success. Youll help them bring their interests and imagination to life with Apple products and services. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. As mobile devices become more complex, technicians will be needed to repair and maintain them. You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization. Now, as a Senior Manager, Carissa is providing support and encouragement for her team members as they pursue their own path at Apple. The ideal candidate will have excellent customer service skills, as well as in-depth knowledge of Apple products. Able to work on weekends as needed.. Programming of database, filter and batch. Ive learned so much by exploring different things with my customers. Youll also build relationships with the local community and its businesses, creating an atmosphere where all are welcome. Technical Support Specialist Job Responsibilities Installs, modifies, and makes minor repairs to computer hardware and software systems. las molestias. Youll gain more technical expertise through mentoring from experienced Genius technicians, and youll grow professionally through development from store leadership. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Toms enthusiasm for connecting with others has given him a bit of a following. Apple Technical Specialist Job Duties Apple technical specialists have a wide range of responsibilities, which can include: Managing Apple devices in an organization, including planning, configuring, and deploying updates and fixes Als u dit bericht blijft zien, stuur dan een e-mail Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. Apple really provides you with all the resources to succeed right now and throughout your career here. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. Create the online experiences that deliver Apple support to customers throughout the world. Technical Support Job Description | Glassdoor Youre a natural teacher, who loves to instruct and inspire others in a hands-on environment. You may be communicating with customers about technical issues or non-technical issues. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Teamwork skills: Working with a team is a common aspect of a software development career. With that foundation, your passion and values will drive you forward. Looking ahead for Apple. Apple Specialist Salary & Outlook. envie um e-mail para At Apple, were not all the same. This includes knowing how to use the tools and equipment they need to complete their work. Required setup of server and network. Both full-time and part-time jobs are available. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. Apple is a drug-free workplace. Do you love how it feels to help others? Roles based in Quebec require French language proficiency. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Develop and inspire diverse teams that deliver amazing customer experiences. Both full-time and part-time jobs are available. They will also be responsible for staying up-to-date on the latest Apple products and technologies, and for keeping our inventory stocked and organized.
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