Did you make sure to scroll all the way up? Understood. 0000002534 00000 n I cannot tell you how many times we have called customer service to no avail. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. One person even told us to drove to a service center to get help so we drove 45 minutes just to be told they had no idea why we came there that they couldnt do anything. Sounds just like what I'm dealing with. Let's get started by having you send us a direct message so we can help. . The opportunity to be a part of something that impacts millions of lives. Called 1-866-496-9669 which is the only number I could find. Comcast Construction - $13,000+ Official Response. It's an absolute joke how terrible Comast service is. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. So far, I've been able to track down the number for the AT&T engineering department. Instead of having overhead cables across our backyard, we are burying all of the lines. 0000202381 00000 n xref .it isn't easy to contact them even when part of your job directly deals with them. 0000012032 00000 n Hi, gangelo88. Then search Xfinity Support to start a chat with us. Edit: ok this is the only number to get through it appears. @ComcastMichael can you please reach out to me as well. Thank you! Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? We are having exactly the same problem. I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. Our team is here to help. I told them get me connected then we'll wory about pricing at this point. Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. Vice President, Procurement, Comcast NBCUniversal Our Commitment We're committed to partnering with diverse vendors (Tier I) and subcontractors (Tier II), which includes women-owned business enterprises (WBE) and minority-owned business enterprises (MBE), as well as veteran-, LGBTQ-, and disability-owned businesses. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. I've had the same issue for nearly a month now. I am in need of a contact for the new construction survey division. Nurturing Diverse Subcontractors , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Select "Comcast Business" from that list, - An "Comcast Business" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. PDF City and County of San Francisco DEPARTMENT OF PUBLIC HEALTH Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. [h 07@AAPE:yX001H2d76H9/PZcKFF^ We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Chat with Xfinity Get 24/7 help with any questions you have. At your Richmond, VA, 918 North Boulevard, Comcast Service Center, you can subscribe to Xfinity Services including Digital Cable TV, High Speed Internet, Home Phone and Home Security. There is a small backhoe next to the gate at Glenbrook its been sitting there for two months one of the guards thinks it belongs to Comcast. Again, I'm getting zero help. Comcast Careers - Create the future with us See https://comca.st/3vNQ9Ag for an example. Please allow us the opportunity to help and we will see what we can do. I cannot tell you how many times we have called customer service to no avail. I would like to see what we can do for you. 0000007636 00000 n Comcast | Southfield MI | Read Reviews + Get a Free Quote | BuildZoom Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Comcast Utah Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. How do you get service?! I hope you are having an amazing day! which will be matched by funding from Comcast and the county, will expand the scope of the initial pilot to an additional 89 residences. . If anyone knows how to get in contact with Comcast or WOW! WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? I called Comcast Business and was told the ticket was still open and I should expect someone yet that evening. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have been trying to get service for over a month now. He has quit taking my calls. 130.9 mi Comcast Service Center. I apologize to hear of the issues you keep running into when trying to get this tap installed. Moving forward, if you are having troubles and need support, please create a new post detailing your issue so that the community and our support representatives can assist. The area is built up with tons of other buildings in the area so I don't understand how you can't get someone out here? Read Now, Vice President, Procurement, Comcast NBCUniversal. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. .it's Comcast, don't expect anything to be . In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. We need to have our own D-marc from Comcast. Hey @user_42efc9! I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation.