Privacy Policy. If your condition is too severe for SmileDirect's aligners, they will refund the cost of your impression kit. First, the insurance company will review the denial internally. MDVlZTAzZTc2NzE0YjYyOGNiMzAyNGJmZDNiMTJhZmExNTY2OGMzODNkMGFi I am fascinated by how biological mechanisms influence mental processes and vice versa. Youll want to use your phones main camera not its selfie camera because it takes higher quality photos. Smile Direct Club is a teledentistry company that produces custom clear dental aligners, offering consultation with licensed orthodontists and dentists who review patient files before moving forward with treatment plans. However, Smile Direct Club does have an A+ on the Better Business Bureau and a 4/5 star rating on the site. The putty should slightly overlap your gum line and you should bring your top lip over the front of the tray. Modified on: Wed, 18 Apr, 2018 at 1:15 PM. And if youre simply not confident taking impressions on your own, theres no shame in going to a SmileShop (if theres one nearby). However, some insurers consider at-home clear aligners, like SDC, DIY treatments and decline to provide coverage. Consumer Assistance Programs (CAP) are available for people who need help understanding their health insurance options in most states. Best, Jeff, The dental nurse i seen (daniel) was very reassuring and helpful and had no problems putting my anxiety and concerns to rest. SmileDirectClub UK offers two treatment options. Code: NYNY23. The bottom line here is that the Invisalign costs around the same as braces, and is marketed as an FDA-approved alternative method of treating misaligned teeth. Laura was performed my scan and was super friendly and answered all my questions. Know ahead of time that this process will involve drool, but its totally worth it. Returns | SmileDirectClub By contrast, the impression on the right is deep enough and gives a better view of the gum line. NmY1YmQ5ODMzYmU2ZjZjOWU5NTBmZDI0N2UyNjU0MjhmZTlmOWEzYmVkMmY4 I sent back the kit within the time for the return which was three days, now they are refusing to refund me for not doing the imprinttheir incompetent customer service did not respond to the inquiry which would have allowed me to know what my out of pocket cost would be. SmileDirectClub clear aligners are available in the US, Canada, Australia, UK and New Zealand. The sooner you get your kit in, the sooner you could be on your way to your new smile. And voil! This was last autumn Now suddenly I get chased daily saying my plan is ready and offering cost and finance to pay etc looks as if they are going over old leads and trying to generate new closes. Stay away. I finally just called customer service (the general line), and when I asked to speak with someone in the Refunds Department, the rep I was speaking to just said, Uh (long pause), yeah Thats me. (SURE it is) I explained that I had been told on Reddit that someone was supposed to call me about a refund, and that hadnt happened. Youve got your first impression. Heres where the Smile Stretcher comes in. It won't be 'bad' if you take your impressions a few weeks or months later. Smile Direct Club | Impression Kit - YouTube Not a member of the club yet? Note: Once you begin mixing the putty, it will set within 90 seconds, so youre on the clock. SmileDirectClub UK Review: Better Than Invisalign? - Smile Prep New way of scanning teeth which was easy and quick. from We use dedicated people and clever technology to safeguard our platform. I started this process LAST JUNE, with high hopes that it would work. It won't be 'bad' if you take your impressions a few weeks or months later. Visit SmileDirectClub Byte vs. SmileDirectClub: The Main Differences 1. I was provided a full refund 7 months and 5 sets of faulty aligners after paying in full for treatment in June of 2019. Hi. In order to better assist you, please reach out to us directly at reviews@smiledirectclub.com. Don't worry. Every time I commented, Like I said in my DM they responded with Were here to help! Here are 8 tips for writing great reviews. Youll even get $100 credit towards your aligners! This option is best if the denial was because your claim didn't qualify under your plan. They use Fedex so you have to arrange the return through them, you have to phone them up to arrange collection. I did get the email with return instructions, her direct line, and the assurance that once they had my aligners in hand, it would take 7-10 business days for the return to go through.