Monzo have stopped allowing people to re-open previously closed accounts. Not sure why one would junk a new account within weeks of opening. To get the best score possible, work on making timely payments in the future, lower your credit utilization, and engage in overall responsible money management. Credit restoration is a way to repair or delete some of your bad credit history to improve your overall credit score. In some cases, we receive a commission from our partners; however, our opinions are our own. Monzo Closed my Account with no warning or notice and I am - Reddit 4 Things to do when your Business Bank Account is Closed Join the official community forum at community.monzo.com . Negotiate a "Pay For Delete" to remove the negative item. You generally have far less negotiating power when it comes to getting them removed. Can I reopen a closed case? - Paypal Frozen accounts do not permit any debit transactions. What to Do If Monzo Freezes or Closes Your Account - Vice 20072023 Credit Karma, LLC. The people in that thread seem to be being denied both options. and like @Topsy2, I never particularly felt like one of their core demographic. Why is there this issue of a customer not apparently being able to open an account because a telephone number is still registered to a previously opened account? Once youre on the line with customer service, let them know that youd like to reopen your closed account. Here is a quote from someone at Monzo to support what Ive said: Hi, Im experiencing the same thing, I emailed Monzo multiple times to which I have had no response. If your creditor closed it, you can ask if it'll reopen the account, but it's not required to. Your account must have been closed for 30 days before we can reopen it, and we need to be able to prove your identity before proceeding. Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>, Are banks open today? How do I close my account? - Gemini Whereas with chase once youre gone, they dont want to know about you for another 12 months in any way. The main ways to erase items in your credit history are filing a credit dispute, requesting a goodwill adjustment, negotiating pay for delete, or hiring a credit repair company. Well of course they do anyway because if they dont want you anymore, theyll close your account and legally arent obliged to give a reason. The banking world is a funny old thing. Negative information on your reports is removed after 7 years, whereas accounts closed in good standing will disappear from your report after 10 years. If you arent able to reopen your account, there are still some steps you may want to consider taking to mitigate the impact of the closed account on your credit.