})(window, document); 2023 TextRanch, LLC. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. sorry for the holdup. Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. Our I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? (no "having" here) In answer to your question, I might reply: That's all right. 3. Sorry for the delay "Sorry for the long wait." I. ), try not to fret. Better: I'm sorry for having kept you waiting for so long. Sorry to have kept you waiting - is what you say to someone afterwards, when you finally have time for them. 1. s.src = "https://cdn.iubenda.com/iubenda.js"; Thank you for your patience. Connect and share knowledge within a single location that is structured and easy to search. If you're in person, you can capture the recipient's attention. Its a great choice because of how conversational and friendly it sounds. However, its wise to start an email with apologies for the delay because its polite and apologetic. "keep" and "waiting" are both present tense. Its not always easy to put your apology into words, and your approach will vary based on the formality of the relationship or how egregious your delay really was. Apologies for only just getting back to you. ;)". sorry Which one to choose? Without advertising income, we can't keep making this site awesome for you. if (w.addEventListener) { We appreciate your patience. Opening-conversation for requesting a service over the phone. Furthermore, he has teaching experience from Aarhus University. Apologies for the Delay! 5 Templates for When Your Email Is Late I love your idea and have attached more information about how I think I can help. Our goal is to create English lessons that are easy to understand for everyone. Hopefully, youll find this email to be of some comfort while you wait a little longer. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. I am sorry for having kept you waiting or I am sorry to have kept you waiting? Continue with Recommended Cookies. "wait""delay" delay "I would have reacted similarly". Sorry for keeping you waiting. Based on the context, I would phrase things completely differently, and use other words to acknowledge the progress that has happened or is needed. Checks and balances in a 3 branch market economy. We do not mean to be burdensome, but we are still having issues with Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. Why is it shorter than a normal address? Stop saying 'I'm sorry' - say THIS instead - 17 more advanced alternative phrases (STORY LESSON), 3. Its a polite way to keep a good rapport with the recipient. , It is purely something that you had to do. "We unfortunately seem to still have problems with X, despite the assistance your organization has provided so far.".